Refund policy

How We Get Your Order to You

We ship across the continental United States. As long as there’s a real street address that carriers can reach (USPS, FedEx, or DHL), we can get it there.

Orders usually leave our facility within one to two business days. We pause shipping over the weekend, so anything placed Friday evening will head out the following Monday. Once it’s in the carrier’s hands, delivery timing is up to them, but most packages arrive in about 4–6 business days.

Staying in the Loop on Your Package

Busy seasons sometimes mean carriers take a little longer to refresh tracking details. If your order has left us but the status hasn’t moved in three business days, just email us at hello@trycalmcomeback.com and we’ll dig in. If tracking shows the package is stuck at a carrier hub, the carrier itself usually has the most current info. Reaching out to them directly is often the fastest path.

If Something Isn’t Right

We want you to feel good about every order. Sales are final, except when an item arrives defective or damaged. In those cases, message us at hello@trycalmcomeback.com—we’ll do our best to take care of it!

Products bought straight from Calm Comeback come with a limited warranty against manufacturing defects for 30 days from purchase (or whatever longer period your local laws require). This coverage doesn’t extend to items bought through unauthorized sellers.

Questions? We’re at hello@trycalmcomeback.com.